Loyal Octopus Tariff

Loyal Octopus is a twelve-month fixed tariff: your electricity and gas unit rates and both daily standing charges are set on the day you take it and don't move until the year is up. Ofgem's quarterly cap announcements stop applying to you for the duration. It is, in every structural respect, the same product as Octopus 12M Fixed.

The difference is who can see it. Loyal Octopus is offered to people already supplied by Octopus, and it's taken from inside the online account or the app — a tariff change, not a supply switch. Someone joining from another supplier is quoted 12M Fixed instead. Octopus prices the two separately, which is why the “Loyal” name exists at all: it lets the company offer its own customers a fix without that rate automatically being the one it has to advertise to the market.

Check the exit fee before you accept: any fee on a Loyal fix is shown in the offer's terms, and Octopus's current standard fixes charge £50 per fuel (12M) or £75 per fuel (18M) to leave early — nothing in the final 49 days. No smart meter is required, because a flat-rate tariff has nothing for half-hourly data to do. And VAT is applied on top at whatever rate the government sets, so the 0% electricity VAT since 1 October reaches Loyal customers too.

Read the table and the honest conclusion is that the two are one product with two doors. The rates can differ on a given day because Octopus sets them independently, and existing-customer offers have at times sat a little below the open-market fix — but that isn't a rule you can bank on, and the gap is rarely large enough to matter next to the thing that actually decides whether fixing pays: the cap's direction over the next two quarters.

What does matter is that the Loyal door only opens once you're inside. If you're with another supplier and want this fix specifically, the route is to switch first and fix second — covered below — rather than to wait for an offer that will never reach you where you are.

We don't publish a Loyal Octopus rate card, and you should be wary of any site that does. Octopus reprices its fixes as forward wholesale gas moves, and the numbers differ across the fourteen GB regions, so a figure printed today is an anecdote by next month. What stays useful is the yardstick. Since 1 October 2026 the Ofgem cap sets electricity at 26.32p/kWh with a 54.83p daily standing charge (quoted at 0% VAT) and gas at 7.97p/kWh with a 29.68p standing charge (inc 5% VAT), which is £1,723 a year for a typical household.

A Loyal quote has four numbers. Compare each against its cap counterpart — the unit rates carry most of the weight, but a standing charge that's 10p a day higher costs £36 a year, enough to erase a modest unit-rate discount. Then run the total for your own usage rather than Ofgem's typical household; our savings calculator does the arithmetic against both cap periods and shows what January's forecast would mean.

This is the part most guides skip, and it's the reason the “existing customers only” label matters less than it sounds. Because Octopus starts new customers on Flexible, a variable tariff with no exit fees, you can turn yourself into an existing customer in a few working days without committing to anything.

The only cost of this route is a short spell on Flexible while the switch completes, and Flexible sits at cap level, so you're paying what you'd pay on most other suppliers' standard tariffs anyway. See how switching works for the full timeline, and the referral code page for exactly when the £50 lands.

Log in to your Octopus account online or open the app, find your current tariff and look for the option to view other tariffs or fixed offers. The Loyal quote shows all four rates and the end date. Accepting it is a tariff change effective from your next billing point — there's no supply switch, no cooling-off complication and no exit fee from Flexible.

If you can't see a fixed offer, it usually means Octopus isn't offering one at that moment — they pull fixes when the forward market makes them unattractive to price. Check again after the next cap announcement; late November 2026, when Ofgem confirms January, is the obvious date. Our price cap predictions page tracks the forecast in the meantime, and the news hub records each announcement on the day.